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LEGAL & POLICIESWe don’t hide in the small print — here’s what you need to know.This legal section applies to The Blaq Cat Store only.All policies, legal terms, or agreements relating to Blaq Cat’s core business operations — including our core product, engineering services, or strategic partnerships — are handled separately during pre-sales or contractual negotiations.
If in doubt: ask.
Terms & Conditions
All product sales on this site are handled via Shopify, our e-commerce platform.
When you place an order, you’re agreeing to Shopify’s Terms of Service, which govern checkout, delivery, payment security, and order fulfilment.
Simple. Secure. Sorted.
Privacy Policy
We only collect what’s essential to deliver your order or respond to you directly.
No dark patterns. No funny business.
Our store is hosted by Specifi, and all transactions are processed through Shopify, both of whom apply strict data protection policies.
Returns & Refunds
If something’s not right, we’ll make it right.
We follow the UK and EU standard 14 cool off period and a 30 day Returns & Refunds Policy for online purchases.
If you need to return or exchange an item, follow the steps provided on your order confirmation or contact us directly at ops@blaqcat.com.
We aim to respond within 48 hours.
VAT & Compliance
Blaq Cat Ltd is a UK-registered company.
Company Number: 16372814
VAT Number: 493304978
Shopify handles all sales tax and compliance features automatically based on your location and local regulations.
We monitor all regulatory requirements relevant to our sector.
Intellectual Property
All artwork, product designs, logos, written content, and original assets on this site are the property of Blaq Cat Ltd or used with licensed permission.
That includes Lucky, the Blaq Cat logo, our heritage line, and any related merchandise.
All rights reserved. No unauthorised use.
We’re proud of our work. Please respect it.
Legal Notices
We reserve the right to change, amend, or update these policies at any time.
Updates will be posted here — no silent changes, no surprises.
Last updated July 2025
We comply with the UK GDPR and relevant data protection laws where applicable.
Website Hosting & OperationsThis website is hosted and maintained by Specifi, a professional site builder platform trusted by e-commerce and brand-led businesses.
Their Terms of Service, data protection, and uptime commitments apply to all hosted content.
All e-commerce transactions are executed through Shopify’s backend — including payment processing, order tracking, and customer data protection.